Providers registered with TrustLine send a strong signal to parents that they are committed to extending good care for their children. Complete the steps below and if no disqualifying criminal convictions or substantiated child abuse reports are found, your name will be added to the TrustLine registry.
STEP 1. Fill out an application. Call TrustLine at 1-800-822-8490 to obtain an application.
STEP 2. Include fingerprints. Fingerprints must be submitted with an application. Fingerprints must be submitted electronically if you live in California. If you live in a state outside of California you can submit your prints manually on a fingerprint card. (1) To submit fingerprints electronically, use a process called Live Scan with a Live Scan submission form. Click to view Live Scan instructions. (2) If you live in a state other than California, you may submit fingerprints manually and obtain an FD-258 fingerprint card by calling TrustLine. Once you’ve received the fingerprint card, please go to your local police department or sheriff’s office and have your fingerprints “rolled” on the card.
STEP 3. Include Fees. Total processing fees, including the fees paid to the Live Scan site, the CA Department of Justice and the CA Department of Social Services, to register on TrustLine range from about $135 for babysitters and nannies to about $170 for staff in ancillary day care centers. Fees also vary depending on how fingerprints are submitted. Fee information is listed on the application.
STEP 4. Mail application, fingerprint card or Live Scan form and a check or money order to the Department of Social Services. Please mail all required items to the address on the application.
Remember, all child care providers who operate in State-Licensed settings, such as child care centers, have undergone a similar screening process. All employment agencies are also required by law to register their caregivers with TrustLine upon placement. Click here to see laws that apply to employment agencies. So, if you’re interested in providing child care as a babysitter or nanny, being registered on TrustLine is an important credential to have when looking for employment. It’s also the right thing to do.